Actopass Merchant Terms & Conditions

1. Introduction

Welcome to Actopass Merchant Services! These terms and conditions govern your use of the Actopass platform as a merchant. By accessing or utilizing our platform, you agree to comply with these terms.

2. Merchant Responsibilities

- Merchants must create and maintain an account on Actopass with accurate and updated information.
- All information provided will be managed in accordance with our Privacy Policy.
- By sharing your details with Actopass, you consent to their internal use for platform-related operations.
- Merchants are solely responsible for using Actopass software and services to manage and host their events effectively.

3. Event Hosting

- Merchants must provide authentic, complete, and accurate details for each event hosted on Actopass.
- Any updates to event details, pricing, or features after publication are the sole responsibility of the merchant. Actopass will provide support within agreed-upon guidelines.
- Merchants have full control over ticket pricing and offers. Actopass will not be liable for any discounts or promotions set by merchants.

4. Promotion and Sales

- Actopass may promote events hosted on its platform, with featured promotion subject to special charges or performance-based criteria.
- Merchants are responsible for managing their ticket sales through online or manual channels. While Actopass provides support, data management and sales records are the merchant's responsibility.
- Merchants must restrict access to their Actopass merchant account to authorized personnel only.

5. Financial Transactions

- Actopass charges convenience fees, including internet handling charges, as per the pricing plans.
- Additional services or products listed on Actopass can be purchased as required.
- All charges and services are subject to applicable government taxes.
- Actopass deducts convenience fees, GST, and other applicable charges directly from ticketing revenue. Any additional GST or TDS charges are the merchant's responsibility.
- Payments for Actopass services are non-refundable. Actopass reserves the right to deduct pending dues from future ticketing revenues.

6. Data Usage and Protection

- Data generated from ticket sales on Actopass is owned by Actopass. Merchants can access their database for marketing purposes through the platform.
- Merchants are prohibited from extracting and sharing data with third parties. Data use is limited strictly to marketing purposes.
- Actopass reserves the right to adjust data visibility and availability at its discretion.

7. Intellectual Property

- Actopass’s software and credentials are exclusively reserved for event hosting and ticketing. Unauthorized sharing, copying, or distribution is prohibited.
- Merchants may use Actopass branding, including its logo, for event promotion with prior written approval from Actopass.

8. Termination and Refunds

- Actopass reserves the right to suspend or terminate a merchant's account in case of a violation of these terms and conditions.
- Merchants are responsible for issuing refunds in the event of cancellations or postponements. Actopass will not be liable for such refunds.

9. Updates to Terms and Conditions

- Actopass may update these terms and conditions at any time. Merchants are encouraged to review them periodically.
- We value merchant feedback and welcome suggestions for improving these terms.

By using Actopass, you agree to abide by these terms and conditions. For any inquiries or assistance, please contact us at [support@actopass.co.in].