FastTicket is a leading event ticketing and discovery platform in India, serving two communities: (1) Organisers who list, manage and market their events using our customised digital tools; and (2) Attendees who discover events and book tickets online through our platform. FastTicket is owned and operated by Actoscript ("we", "us", or "our"). This Privacy Policy explains how we collect, store, process, and handle the personal information of both Organisers and Attendees ("You", "Your", or "User") through their access to and use of services offered via the FastTicket platform (which includes our website at www.fastticket.live and our mobile applications).
At FastTicket, we value the trust you place in us. That’s why we are committed to maintaining the highest standards of security for transactions and customer information privacy on our platform. Please read this policy carefully to understand how we gather, manage, and protect your information.
This Privacy Policy is an integral part of and should be read along with our Terms and Conditions, which govern your use of the services provided through the FastTicket platform. This Privacy Policy is published in compliance with the applicable provisions of the Information Technology Act, 2000 (and the rules thereunder), the Digital Personal Data Protection Act, 2023 (DPDP Act), and other relevant laws in India governing electronic records and privacy.
By accessing or using the FastTicket platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time without prior notice. It is your responsibility to review this Privacy Policy periodically for updates. If you do not agree to any revisions, you must discontinue your use of the platform.
To provide a safe, efficient, and personalised experience, we collect information that identifies you or your device.
A. Information Provided Directly by You
Account & Identity Data: Name, email address, phone number, and profile details when you register.
Transaction Data: Billing address, purchase history, and event preferences. (Note: FastTicket does not store your credit/debit card numbers or CVV. All payment data is processed securely by our PCI-DSS compliant payment gateways).
Communications: Messages sent to our support team, feedback, and correspondence.
B. Information Collected Automatically
Technical Data: IP address, browser type, operating system, device identifiers, and referring URLs.
Usage Data: Pages visited, time spent on the platform, clickstream data, and interaction with event listings.
Cookies & Tracking: We use cookies and similar technologies to remember your preferences, track user behaviour, measure promotional effectiveness, and enhance platform security. You can choose to decline cookies via your browser settings, though this may impact certain features of the platform.
We use the collected data to operate, improve, and personalise your experience on FastTicket. Specifically, we use your information to:
We do not sell your personal data to third parties. We may share your information only under the following circumstances:
We implement strict administrative, technical, and physical security measures to protect your personal information from unauthorised access, loss, or misuse. All sensitive data transactions are encrypted using Secure Socket Layer (SSL) technology. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
Marketing Opt-Out: You may opt-out of receiving promotional emails and non-essential communications at any time by clicking the "unsubscribe" link at the bottom of our emails or updating your account preferences.
Account Deletion: If you wish to delete your FastTicket account, please contact us at [email protected]. Your account and associated personal data will be permanently deleted within 5–7 business days, and a confirmation will be sent to your registered email.
The FastTicket platform may contain links to external websites, including those of event organisers, sponsors, or social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We strongly encourage you to review their privacy policies before sharing any personal information.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, provide our services to you, and comply with our legal, accounting, or reporting obligations.
Any updates or modifications to this Privacy Policy will be posted on this page with an updated "Effective Date." Your continued use of the FastTicket platform after any changes constitutes your acceptance of the revised policy.
In compliance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, any grievances, concerns, or requests regarding data privacy and the handling of your personal information should be directed to our designated Grievance Officer.
Grievance Officer:
Actoscript (Owner and Operator of FastTicket)
Address: Nilkanth Business Hub, Opp. D-Mart, Causeway Road, Singanpur, Katargam, Surat, Gujarat, India 395004
Email: [email protected]
Working Hours: Monday to Saturday, 9:00 AM - 6:00 PM (IST)
FastTicket is a leading event ticketing and discovery platform in India, serving two communities: (1) Organisers who list, manage and market their events using our customised digital tools; and (2) Attendees who discover events and book tickets online through our platform. FastTicket is owned and operated by Actoscript ("we", "us", or "our"). This Privacy Policy explains how we collect, store, process, and handle the personal information of both Organisers and Attendees ("You", "Your", or "User") through their access to and use of services offered via the FastTicket platform (which includes our website at www.fastticket.live and our mobile applications).
At FastTicket, we value the trust you place in us. That’s why we are committed to maintaining the highest standards of security for transactions and customer information privacy on our platform. Please read this policy carefully to understand how we gather, manage, and protect your information.
This Privacy Policy is an integral part of and should be read along with our Terms and Conditions, which govern your use of the services provided through the FastTicket platform. This Privacy Policy is published in compliance with the applicable provisions of the Information Technology Act, 2000 (and the rules thereunder), the Digital Personal Data Protection Act, 2023 (DPDP Act), and other relevant laws in India governing electronic records and privacy.
By accessing or using the FastTicket platform, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time without prior notice. It is your responsibility to review this Privacy Policy periodically for updates. If you do not agree to any revisions, you must discontinue your use of the platform.
To provide a safe, efficient, and personalised experience, we collect information that identifies you or your device.
A. Information Provided Directly by You
Account & Identity Data: Name, email address, phone number, and profile details when you register.
Transaction Data: Billing address, purchase history, and event preferences. (Note: FastTicket does not store your credit/debit card numbers or CVV. All payment data is processed securely by our PCI-DSS compliant payment gateways).
Communications: Messages sent to our support team, feedback, and correspondence.
B. Information Collected Automatically
Technical Data: IP address, browser type, operating system, device identifiers, and referring URLs.
Usage Data: Pages visited, time spent on the platform, clickstream data, and interaction with event listings.
Cookies & Tracking: We use cookies and similar technologies to remember your preferences, track user behaviour, measure promotional effectiveness, and enhance platform security. You can choose to decline cookies via your browser settings, though this may impact certain features of the platform.
We use the collected data to operate, improve, and personalise your experience on FastTicket. Specifically, we use your information to:
We do not sell your personal data to third parties. We may share your information only under the following circumstances:
We implement strict administrative, technical, and physical security measures to protect your personal information from unauthorised access, loss, or misuse. All sensitive data transactions are encrypted using Secure Socket Layer (SSL) technology. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
Marketing Opt-Out: You may opt-out of receiving promotional emails and non-essential communications at any time by clicking the "unsubscribe" link at the bottom of our emails or updating your account preferences.
Account Deletion: If you wish to delete your FastTicket account, please contact us at [email protected]. Your account and associated personal data will be permanently deleted within 5–7 business days, and a confirmation will be sent to your registered email.
The FastTicket platform may contain links to external websites, including those of event organisers, sponsors, or social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We strongly encourage you to review their privacy policies before sharing any personal information.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, provide our services to you, and comply with our legal, accounting, or reporting obligations.
Any updates or modifications to this Privacy Policy will be posted on this page with an updated "Effective Date." Your continued use of the FastTicket platform after any changes constitutes your acceptance of the revised policy.
In compliance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, any grievances, concerns, or requests regarding data privacy and the handling of your personal information should be directed to our designated Grievance Officer.
Grievance Officer:
Actoscript (Owner and Operator of FastTicket)
Address: Nilkanth Business Hub, Opp. D-Mart, Causeway Road, Singanpur, Katargam, Surat, Gujarat, India 395004
Email: [email protected]
Working Hours: Monday to Saturday, 9:00 AM - 6:00 PM (IST)
